Tuesday, August 25, 2020
Paratroopers in World War II - Research Paper Example Since most powers don't hope to be assaulted from behind, paratroopers additionally had an unmistakable preferred position which they could endeavor to destabilize the foe ahead of time of a bigger ground-based power. Paratroopers of all administrations of the United States Military start preparing at the U.S. Armed force Airborne School situated in Ft. Benning, Georgia. For three weeks warriors are prepared by the Dark Hats of the 1-507th Parachute Infantry Regiment. The principal week being ground week, where troopers practice arrivals and in airplane methods, the subsequent week being tower week, where officers work on leaving an airplane out of counterfeit towers and work on arriving off the swing lander mentor. The third week is Jump Week, where officers must finish five fruitful airborne activities. Regularly, the initial two bounces are led wearing just the parachute, save chute and outfit (alluded to as Hollywood hops), trailed by two hops wearing full battle gear and, at lon g last, a night hop. After the fruitful fulfillment of five leaps out of an elite airplane, warriors are granted essential parachutist wings. This identification permits the now 'paratrooper' to be alloted to an airborne situation inside an airborne unit. (Refered to from, wiki Pedia) The biggest tip top unit among AmericaÃ¢â¬â¢s troops was the airborne division. ... oordinated with the paratrooper attack, known as a vertical envelopment. But the war finished before Mitchell's inventive plans could be tested. (Patrick K. OÃ¢â¬â¢Donnell, AmericaÃ¢â¬â¢s first class troops in World War II-the Airborne) After the war, the idea of vertical envelopment was disregarded in the United States. The Soviet Union, then again, pushed ahead with huge scope airborne activities during the 1930s. Germany paid heed to the Soviet activities and started fabricating its own airborne program, comprised of paratroopers and infantry that would ride in lightweight flyers. The Fallschirmjager, the German paratroopers of World War 2, made the principal airborne infantry attacks ever. At the point when Germany attacked Western Europe in 1940, the German paratroopers parachuted and arrived with lightweight planes and caught vital positions. After a year, in May 1941, in their most noteworthy activity, they attacked and vanquished the huge island Crete in the Mediterranean exclusively via airborne soldiers. Their misfortunes were with the end goal that Hitler concluded never to do another enormous airborne activity, so the German paratroopers served the remainder of the war as tip top infantry. With the episode of war, the Germans effectively utilized paratroopers to hold onto basic military goals in Norway, the Netherlands, and Belgium, where a little band of paratroopers and lightweight flyer men held onto Fort Eben Emael, which many had thought about unconquerable. Kurt Student, a military pilot and unit pioneer in World War I, was energized by the military capability of paratroopers, yet the foundation of the German paratroopers power was postponed until the German military development started in 1935. Meanwhile Student turned into a specialist with lightweight flyers, the other component of his future airborne power (after World War 2 the helicopter supplanted the lightweight flyer as
Saturday, August 22, 2020
Male Dominance and Female Influence on Disneys The Lion King - Movie Review Example The impact that the organization has increased during that time can be seen all over. It has diverged to pretty much every sort of media and fanned out to promoting as a rewarding undertaking. One, among the numerous movies created by Walt Disney Pictures, is The Lion King. This enlivened film, discharged in 1994, has charmed youngsters who saw the undertakings of Simba and his trip of finding himself so as to recover the beneficiary to the realm which was legitimately his. The film has launch spin-offs including enlivened arrangement highlighting a portion of its most charming characters. It had really won various honors. Something that was remarkable at the ideal opportunity for enlivened movies. It made ready for the acknowledgment of activity as a checked type of filmmaking. It won Best Film under the class of Musical or Comedy at the 1994 Golden Globe Awards where it likewise when Best Score, a classification it additionally packed away in the Academy Awards that equivalent year . The hover of life, this is the most popular melody usually credited to the Lion King. This is the thing that the film is attempting to grant with its crowd. The worth and the truth that we are totally associated. Ã¢â¬Å"Everything you see exists together, in a sensitive equalization. You have to comprehend that parity and regard all the animals - from the creeping insect to the jumping antelopeÃ¢â¬ (Mufasa, The Lion King). The lions eat the pronghorns, as Mufasa had told Simba, however beyond words and when they pass on, they fill in as food to the grass that impalas at that point eat. Life is a cycle and a lion might be at the highest point of the natural way of life today yet he will likewise turn into an alternate piece of it the following. Yet, what The Lion King additionally lets us know is that life is likewise a triangle. The strength of the male over female characters can be found all through the film yet there are likewise some that recommend the impact of ladies on th e maleÃ¢â¬â¢s dynamic. It is a pyramid wherein the pride has a framework wherein the alpha lion is the leader of the chain of importance. It is a lot of a man centric culture wherein the alpha male and the male figure dominate every other person. The pioneer of the clan should basically be a male. This is the reason the introduction of Simba was an occasion. He is the image and the acknowledgment that the multiplication of their family as the leader of the realm will proceed. Indeed, even the backwoods has a progression. Furthermore, this administration is dictated by life. Quality may just be a characteristic credited to a male lion. There is nothing of the sort as a lion sovereign. The negligible thought is downright foolish. The way toward picking who the alpha male ought to be is controlled by his quality. This is ScarÃ¢â¬â¢s disdain. He was subjected to the seat to Mufasa in view of the scar all over. This implies he was not picked as lord since he had lost a battle. The ta steful imprint is a steady token of his shortcoming. In spite of the fact that he got the Ã¢â¬ËlionÃ¢â¬â¢s shareÃ¢â¬â¢ in the mind as to brains and shrewd, his sibling got the sheer beast power (Scar, The Lion King). This is clearly more significant than all else. The minor thunder of Mufasa and his air was respected with dread and incredible regard among his kin. The very notice of the name of Mufasa sends chills to the hyenas. He administered splendidly and had the option to train Simba without utilizing an iron clench hand. He kept up the harmony in the realm by holding fast to the framework restricted by limits that must not be crossed.
Tuesday, July 28, 2020
In Memoriam Professor Silbey Last Thursday, Bob Silbey, a professor in Course 5 (Chemistry) and former MIT Dean of the School of Science, passed away after battling cancer. My interaction with Prof. Silbey was in Spring 2010, when I took 20.111 (Thermodynamics of Biomolecular Systems), so we werent exactly best buddies. In fact, I think the one time we actually had vocal interaction was when I finally worked up the nerves to ask a question in his class, only to confirm that there is such a thing as a stupid question (the answer was right there on the lecture handout). That being said, he was and is one of my favorite professors Ive had at MIT. He managed to take something that I found inherently boring and not only make hourly lectures of it bearable, but interesting, dare I say fun The man was such a great lecturer that he was one of two people ON THIS PLANET (or at least, in my book) that could get away with using Comic Sans (the other being Prof. Bawendi, who co-taught the class). One of my favorite memories of Prof. Silbey happened during his lecture on Valentines day one of the a cappella groups on campus delivers singing-grams on Valentines day, and as a member of the Logs ran into our lecture hall in the middle of class screaming, We come delivering a message of love!, Prof. Silbey let out a huge, surprised yawp before proceeding to lay on the desk in front of the blackboard to comfortably enjoy the Logs as they serenaded a girl in the class. Now I realize my view may be a little biased, but I did a little researching and found out that Im not the only person who admired Bob Silbey and recognized that he was a great guy. Not only was he a fellow of the National Academy of Sciences and regarded as one of the leaders in theroretical physical chemistry, he also won just about every teaching award that MIT gives (including the Baker Award for Undergraduate Teaching, the nomination and selection of which is determined entirely by undergrads). At any school, teaching is a difficult profession. Youll get people who teach well but whose research doesnt live up to their lectures. Or much worse, youll get people who have pioneered a field, have won a Nobel, and may literally be the smartest person on earth, but cant speak coherently for 50 minutes. Professor Silbey was not any of these people. Any time I feel inclined to gripe about the amount of work I have to do, I remember the opportunities Ive had to learn from people like him at MIT. I consider myself very lucky to be in the company of the Bob Silbeys here. He wasnt my mentor, adviser, friend or relative, though it seems as though he was a great one to many other people. To me, he was simply a great teacher, in every sense of the word. He was also extremely dedicated he did things like work on a study of the status of women faculty in science at MIT in the early 90s, which was one of the first to bring up the gender discrimination in academia. He was a department head, a dean, and on top of that, Id often see him in the audience at our MITSO concerts. Professor Silbey, I didnt know you well, but in the semester that you taught one of my classes, I learned this much you loved your job and you loved sharing your love of science with your students. I learned a lot about thermodynamics, too. (And not only that the second law is hard to teach, as you said, but also kind of hard to understand) At that time, I had no idea what I wanted to do with my life but I at least knew that I wanted to be doing something someday with the same amount of joy that you had in teaching us. Perhaps I this is a grossly-simplified view of you, perhaps I have no grasp on any of the politics you dealt with (or how you really felt about) being a professor, researcher or dean. But I knew you well enough to be thankful to have had a teacher like you that made me excited to be at MIT, to learn. For that, I am eternally grateful.
Friday, May 22, 2020
In English grammar, an irregular plural is aÃ noun that does not form its plural simply by adding the suffix -s or -es to the base. Although most count nouns in English have regular plurals, some nouns (such as sheep) dont have separate plural forms while others (such as woman and half) form the plural by changing an internal vowel (women) or consonant (halves). Examples and Observations All around us on each side of the river were sheep, cattle, horses, wagons, men, women and childrenÃ¢â¬âmore cattle and sheep than I ever saw before in my life: drove after drove, thousands, yes, tens of thousands.(Rebecca Ketcham, quoted by Lillian Schlissel in Womens Diaries of the Westward Journey. Schocken Books, 1992)Farmers trekked into town with their children and wives streaming around them. (Maya Angelou, I Know Why the Caged Bird Sings. Random House, 1969)There was a discipline and purpose about the wolves, almost like divisions of an army preparing for battle. (John Connolly, The Book of Lost Things. Atria, 2006)It is incredibly easy to update tests, quizzes, syllabi, handouts, and parent letters with simple cut and paste strategies. (Mary C. Clement,First. Scarecrow, 2005) Time in the High School ClassroomStudents hear several series of familiar patterns in various combinations and recognize the tonality (major or minor) of each series. (Eric Bluestine, The Ways Childr en Learn Music. GIA, 2000)Parentheses come in pairs. (Bill Walsh, Yes, I Could Care Less: How to Be a Language Snob Without Being a Jerk. St. Martins Press, 2013)[O]ne can see engravings, paintings, and carvings in the soft surface of the rock. Most of the figures represented are deer and bison, primary food sources for the caves inhabitants. (Trudy Ring et al., International Dictionary of Historic Places: Southern Europe. Fitzroy Dearborn, 1995)I have hired a programmer to set up a customized version of Access, specifically to cross-index my patients, including the usual demographic data, diagnoses, medications, referrals, and procedures. (Phil R. Manning and Lois DeBakey,Ã Ã¢â¬â¹Medicine: Preserving the Passion in the 21st Century, 2nd ed. Springer, 2004)If the plural of loaf is loaves, whats the plural of oaf? she says. Why isnt it oaves? George realizes that a good deal of what she says is directed not to him or to any other listener but simply to herself. (Margaret Atwood, Wilderness Tips. Doubleday, 1991) Nouns With Two Plural Forms Irregular plural nouns are generally nouns that follow older patterns of English or are nouns that have been borrowed from Latin or Greek and thus take the Latin or Greek plural formation. In the case of words that have been borrowed from Latin or Greek, there is a tendency for them to adopt over time the regular English plural -s inflection. Therefore, we see words such as syllabus that actually have two plural forms, the original syllabi and the English syllabuses. (Andrea DeCapua, Grammar for Teachers. Springer, 2008) Irregular Nouns With New Meanings When a word with an irregular plural is given a new meaning, it often takes a regular plural. So, although leaves is the usual plural of leaf, the Toronto hockey team is called the Maple Leafs, a tea in Taiwan is called Leafs and a Swedish band is called Fallen Leafs. The normal regular plural for mouse must be mice, yet computer mice gives a strange image of little creatures dashing about the mouse-pad rather than the new regular plural, computer mouses; nevertheless, Dell computers use mice on their website. . . . Interestingly, the same regularization effect applies to the pronunciation of irregular spellings: salmon is said without an l but salmonella clearly has one. (Vivian Cook, All in a Word. Melville House, 2010) Top 10 Mistakes Using Nouns With Irregular Plurals The following list shows the ten nouns with irregular plural forms that cause the most difficulty for advanced learners of English. The words on the left show the singular form of the noun and the words on the right show the correct plural form: 1. life - lives 2. child - children 3. belief - beliefs 4. country - countries 5. company - companies 6. hero - heroes 7. wife - wives 8. city - cities 9. sheep - sheep 10. activity - activities Note that in [most dictionaries] an entry for a noun with an irregular plural form will show the plural form at the start of the entry. (Cambridge Advanced Learners Dictionary, 3rd ed. Cambridge University Press, 2008) The Lighter Side of Irregular Plurals This is a man who thinks the plural of goose is sheep.(Lois Griffin speaking about Peter Griffin in Running Mates. Family Guy, 2000)My boy, said the school inspector, whats the plural of mouse?Mice, said Jimmie.Right, said the inspector. And now, what is the plural of baby?Twins! said Jimmie.(Personal Efficiency, Vol. 13, 1923)
Saturday, May 9, 2020
We all have responsibilities. It begins with taking care of oneÃ¢â¬â¢s favorite toys as a child and it grows to encompass more significant aspects of oneÃ¢â¬â¢s life. The decisions we make, the steps we take and the words we speak are vital elements of our responsibilities. It is a matter of considering the interests of others besides your own. This is the core value of being responsible. The same concept is applicable to corporations and businesses. In other words, businesses are expected to make wise actions when providing services and promoting their company. Over a series of years, Corporate Social Responsibility (CSR) has been one of the most debated topics in the business world. That is because CSR has experienced a wide range of acceptability among businesses from denial to conformity in its significant goals. Hundreds of texts were published to draw attention to the major beneficial impacts of CSR to society. The text I chose addresses that businesses need to understand t hat they advance by lifting others. Businesses are not participating enough to give a helping hand to society. There should be an emphasis on how CSR is grounded in the reality of taking small but efficient steps to reach greater changes. CSR is the mission that equally combines three interconnected aspects of society to accomplish a successful transformation from local impacts to global changes. CSR is not an idea of extended responsibility in terms of attending social causes; rather, CSR is a step towards anShow MoreRelatedCorporate Social Responsibility And Csr1566 Words Ã |Ã 7 PagesSocial responsibility or also called Corporate Social Responsibility (CSR)- is the firmÃ¢â¬â¢s engagement (voluntarily initiated) in and its compliance (legally mandated) to environmental, social, and governance issues (The Foundation, 2014). Also, is based on stakeholderÃ¢â¬â¢s needs being financially sustainable, and CSR can come from both corporate or not-to-profit organizations. CSR has se ven categories; Leadership, vision and values; Marketplace activities; Workforce activities; Supply chain activities;Read MoreCorporate Social Responsibility ( Csr )1167 Words Ã |Ã 5 PagesCorporate Social Responsibility Introduction Corporate social responsibility (CSR) is a concept which is also known as corporate citizenship, corporate conscience or in a simple way a responsible business. It is an integrated concept of self-regulatory business model for any organisation. Corporate Social Responsibility has been in practice for more than fifty years now, which has been adopted not only by domestic companies but also by transnational company with voluntary CSR initiativesRead MoreCsr : Corporate Social Responsibility1598 Words Ã |Ã 7 Pages CSR stands for Corporate Social Responsibility. Corporate Social Responsibility (CSR) is defined by many groups like, Tata steel, Coca Cola, Reliance, Videocon etc. Although they all stand for similar meanings connecting to taking responsibilities of the society as a business individual, its definition has been getting broader from a established point of view, corporate social responsibility is a type of business instruction included in a business demonstration. CSR policy functions as a self-regulatoryRead MoreCorporate Social Responsibility : Csr1232 Words Ã |Ã 5 PagesCorporate social responsibility has become a buzzword within the industry in the last few years. Following the financial market crash investors and stakeholders began looking at corporations to act more socially responsible. The meaning of social responsibility differs across regions. Western countries are the ones who are pushing for corporate social responsibility -thesis-- A broad overview at corporate social responsibility (CSR) looks to corporations to make a change in the society or the environmentRead MoreCsr : Corporate Social Responsibility Essay1285 Words Ã |Ã 6 PagesCSR stands for Corporate Social Responsibility and it is a concept with many definitions and practices and also a buzzword in the media. In general, corporate social responsibility is the policies and programs of business corporations which tend to benefit society while improving a corporationÃ¢â¬â¢s public image and profitability at the same time. The meaning of it is implemented in different countries and companies differently. Warren Buffet said that it takes 20 years to build a reputation and onlyRead MoreCorporate Social Responsibility ( Csr )863 Words Ã |Ã 4 Pagestechnology in the last century. The term of Corporate Social Responsibility appears more often into publicÃ¢â¬â¢s concerned and it has become a hot issue in recent years. This essay is going to discuss and provide an overview of corporate social responsibility (CSR) by debate some key issue in this area. 1.2 What is Corporate Social Responsibility? In 1953, BowenÃ¢â¬â¢s Social Responsibility of the Businessman firstly discusses the idea of corporate social responsibility. He states the relationship between societyRead MoreCorporate Social Responsibility ( Csr )1314 Words Ã |Ã 6 PagesSocial responsibility has become a primal interest to the humankind for the past two decades. In the earlier days, the firms and organizations concentrated only on the financial part of the business and ignored the ethical, social and moral sectors. But in the recent times, the businesses are getting a grip of the significance of the social, ecological and environmental effects on their success. This has resulted in the emerging interactions between organizations and social segments thus giving riseRead MoreCorporate Social Responsibility ( Csr )1173 Words Ã |Ã 5 Pages Corporate Social Responsibility (CSR) is highly important to Millennials. If a company is lacking a CSR plan, now it a good time to start one. Millennials are looking for ways in making a positive impact on the world and are expecting the same from companies. They are looking for companies that contribute to the betterment of communities and the environment. Millennials put great value in supporting such brands, companies and organizations that share these values. Companies without a CSR in placeRead MoreCorporate Social Responsibility : Csr979 Words Ã |Ã 4 PagesThe notion of Corporate Social Responsibility is a phenomenon globally known for many years. In spite of the fact that CSR has been neglected for quite a long time, nowadays several authors deal with this issue, as revealed by the development of theories in recent years concerning the topic. In spite of the fact that there has been a huge growth of literature it is still impossible to simply define CSR. Many definitions trying to capture the concept of CSR exist, but their content varies (MattenRead MoreCorporate Social Responsibility ( Csr )1370 Words Ã |Ã 6 Pagesmore attention on the concept of Corporate Social Responsibility (CSR). The core issue is the appropriate responsibility of business. In as much as firms ought to obey the law, but beyond complete compliance with environmental laws, the question is whether firms have extra social responsibilities to commit part of their resources to environmental preservation voluntarily. This memo provides an exploratory investigation of the link between corporate social responsibility and the benefits accruing to a
Wednesday, May 6, 2020
3 November 2009 Hamlet and Horatio Best Friends for Life: an Analysis of Hamlet In Hamlet, two characters I believe to be important are Hamlet and his friend, Horatio. Horatio is the second most important character in the play. Horatio is HamletÃ¢â¬â¢s best friend and advisor. We will write a custom essay sample on Hamlet and Horatio Best Friends for Life: an Analysis of Hamlet or any similar topic only for you Order Now Horatio never keeps anything from Hamlet. In Act one, scene one; Horatio, Bernardo, and Marcellus see the ghost of king Hamlet who was killed by his brother, Claudius. After the ghost disappears, Horatio tells Marcellus and Bernardo to reveal to Hamlet what they have seen. Ã¢â¬ ¦Let us impart what we have seen tonight Unto young Hamlet; for upon my life, This spirit, dumb to us, will speak to himÃ¢â¬ ¦. Ã¢â¬ (Act 1, Scene 1). Hamlet reveals to Horatio what the spirit reveled to him about Claudius. Ã¢â¬Å"Ã¢â¬ ¦But know, thou noble youth, The serpent that did sting thy fatherÃ¢â¬â¢s life Now wears his crown. Ã¢â¬ (Act 1, scene 5). Horatio tells no one, of what Hamlet has told him, and he plays along with HamletÃ¢â¬â¢s idea of pretending to be mad or insane. I believe this exhibits that Hamlet trusts Horatio more than the other characters. I believe that Hamlet can go to Horatio for anything. Ã¢â¬ ¦There is a play tonight before the king. One scene of it comes near the c ircumstance Which I have told thee of my fatherÃ¢â¬â¢s death. I prithee, when thou seest that act afoot, Even with the very comment of thy soul Observe my uncleÃ¢â¬ ¦. Ã¢â¬ (Act 3, Scene 2). I believe that Horatio is able to understand Hamlet better than the other characters do. In Act five, scene two, Hamlet tells Horatio to tell his story to everyone. The only reason that Hamlet would tell Horatio this; is if he was the only one left that could tell his story, and because Horatio is his friend. Let us face it, if we were on our deathbed, would we not want our best friend to tell our story? In Act one, scene two, we get a glimpse of HamletÃ¢â¬â¢s resentment over his motherÃ¢â¬â¢s marriage, to his uncle, which follow hard upon the funeral of his father. Ã¢â¬Å"Ã¢â¬ ¦Within a month, Ere yet the sale of most unrighteous tears Had left the flushing in her galled eyes She married. O most wicked speed, to post With such dexterity to incestuous sheets! It is not, nor it cannot come to good. But break, my heart, for I must hold my tongue. Ã¢â¬ ( Act 1, Scene 2). In Act two, Scene one, we see a hint of HamletÃ¢â¬â¢s love for Ophelia. In Act two, scene two, Hamlet doubts the spirit of his father, and thinks that his father could be telling the truth or telling a lie. He is not quite sure which is truth and which is false. We see that Hamlet has many questions as to what he could do to see if the ghost is telling the truth. He decides to put on a play with a scene that he has added. In Act three, scene one, we get a peek of how he seems to know everything. Ã¢â¬Å"Let the doors be shut upon him [Polonius], that he may play the fool nowhere but inÃ¢â¬â¢s own house. Farewell. Ã¢â¬ In this Act, he says things to Ophelia that I believe he does not mean, such as, Ã¢â¬Å"Get thee to a nunnery. Ã¢â¬â¢Ã¢â¬â¢ I believe he is saying what he says for the benefit of Polonius, OpheliaÃ¢â¬â¢s father. Polonius believes that Hamlet is mad, or insane. Ã¢â¬Å"Your noble son is mad. Ã¢â¬ Hamlet is abhorrent toward Claudius because Claudius killed his father. In act three, scene four we see HamletÃ¢â¬â¢s reluctance to kill his uncle, but this time he is unwilling to kill Claudius because he is praying or that is what it seems like to Hamlet. Let us face it, who in their right mind would kill someone while they are praying? However, I believe that Hamlet should have killed Claudius in this scene because if he did then the other characters that die would not have died and his fatherÃ¢â¬â¢s spirit would be able to rest in peace. At the end of Act three, Hamlet kills Polonius believing him to be Claudius. Ã¢â¬Å"I took thee for thy better. Ã¢â¬ It was so easy for Hamlet to kill Polonius because he believed him to be Claudius. Hamlet then hides the body because he does not want anyone to know what he has done, or maybe he hides the body ecause he wants people to believe that he is insane. At the end of the play, Hamlet forces Claudius to drink from a cup of poison thus killing him. Horatio knowing that Hamlet was dying decides to drink from the cup so he would not be alone, but Hamlet stops him. Hamlet then tells Horatio to tell his story to the world. Hamlet also dies from the same poison. Throughout the play, Hamlet ha s been at war with Claudius because Claudius killed his father and then married his mother. At the same time, he is at a constant battle with his feelings. He asks questions that are difficult to answer or even understand, but he always comes up with an answer. HoratioÃ¢â¬â¢s part in the play is the second important part. Without Horatio, I believe that Hamlet would have killed himself, because he would not have any one to share his burden of killing his uncle. Horatio keeps helping Hamlet every chance he gets. Horatio also tries to take poison because Hamlet is dying; if this is not true friendship then I do not know what is. ShaksperÃ¢â¬â¢s Hamlet How to cite Hamlet and Horatio Best Friends for Life: an Analysis of Hamlet, Papers
Tuesday, April 28, 2020
Scripted Services BY monk1982 1 . ) In my opinion, scripted service speech and behavior are best described by the scientific management approach. The scientific method recommends studying and testing different work techniques to recognize the best, most efficient ways to complete a Job. The four principles on which scientific management is based on are listed below a. Study each element of work to determine the one best way to do b. Scientifically select, train, teach and develop workers to reach their full it. potential. c. Cooperate with employees to ensure implementation of the scientific principles. d. Divide the work and the responsibility equally between management and workers. Scientific method focuses on improving the efficiency of manufacturing facilities and their workers. Scripted service speech and scripted employee behavior is developed by studying response and behavioral reactions of a target audience. In these observational experiments, it is necessary to create a similar environment and record positive and negative behaviors to draw a favorable conclusion. We will write a custom essay sample on Scripted Services or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page To maintain competitive advantage, these practices need constant improvement by developing, analyzing and implementing efficient results. 2. ) Yes, I do implement a customer encounter script at my bakery. Human behavior is often influenced by social norms. Whether good or bad, attitudes, body language, communication skills can all be perceived differently by different individuals. In a consumer based business environment it is critical for the business owner to be able to meet the needs of almost every client who walks in. From the moment the client nters the door, walks through the process of making a selection and having his need met promptly while feeling valued and appreciated would be an ideal environment. In order for me to be able to create that ideal environment, I would implement a scripted speech and expect scripted behavior from my associates. As a manager, I have come to understood every individual brings their own personality into a professional role. With a scripted speech and behavior in place, it makes the expectations of the Job function a bit easier to flow. Not every individual is equipped to be an efficient performer or flawless. With a script in place, it makes it easier to mold the behavior of employees to perform and create that ideal environment. 3. ) The script I would implement would be as follows: e. Make eye contact and greet the client by saying Welcome to Frosted Dreams Bakery. Were glad that you came in today f. Hand the client the menu and mention the specials for the day within four minutes. g. In three minutes ask them Did you need help in making a selection or we would be more than happy to ustomize your order h. Once the choice is made, try to have the order processed by the assigned employee in the kitchen in no more than 5 minutes. If more time is required, inform the client courteously would it be 0k if your order is ready in i. If the client agrees to wait, let them know we appreciate their minutes. J. If the client declines or responds negatively, promptly offer I will be patience. more than happy to help you make a different selection promptly. Repeat step d k. Once the order is ready